Troubleshooting Guides
Please use these guides to help troubleshoot, diagnose, and resolve any issues you are experiencing with your model.
Troubleshooting guide for ECO 8, 11, 18, 24, 27, 36 models
Troubleshooting guide for ECOS 12, 18, 27 models
Troubleshooting guide for POU 4T and 6T models
Troubleshooting guide for SmartBoost® model
Troubleshooting guide for ECO MiniTank™ models
If you are still having issues, please contact customer support at 1-877-474-6473.