Support

EcoSmart stands behind its products with superior customer service and an industry leading limited lifetime warranty for select models within the mainland US and Canada. Our technical support team is available to help with any issues you may have including sizing, installation and maintenance. If you need assistance with installing, troubleshooting, servicing or warranty, please fill out the form below and an EcoSmart representative will respond shortly. Or call support at 877-474-6473 Mon-Fri 9 am – 5 pm EST.


Do you live in Puerto Rico?

Please call our tech support line at 877-474-6473 (dial 9 for Spanish) Mon-Fri 9am – 5 pm EST or visit our local service center at:

Parque Industrial Los Frailes
Carretera 20 KM 5.2
Local # 10
Guaynabo, PR 00970
Mon-Fri 7am – 4:00 pm.